Frequently Asked Questions (FAQ)

Communication cannot be established.
1. The dedicated LAN cable may not be connected correctly.
2. Please connect the dedicated LAN cable correctly.
3. application software may not be installed. Please refer to application software's instruction manual before installing it.
4. The IP address may not be set correctly. Please refer to application software's instruction manual and set it accordingly.
5. If you are using a hub, make sure it has an automatic switching function. If it does not, connect a cross/straight conversion connector.

If you have any problems with temperature control,
 please feel free to contact us.

Membership
CHINO Web Membership Information

If you register as a CHINO Web member, you will be able to view the product's instruction manual.
If you wish, we will send you the latest information on CHINO products via email.

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