Contact Us

Telephone enquiries

contact address Call Center (Customer Service Center)
Phone No. 0120-41-2070 (toll free)
Reception time 9:00-12:00, 13:00-17:00 (excluding Saturdays, Sundays, national holidays and our company holidays)
  • We record calls to ensure we understand the details of your inquiry accurately.
  • In order to respond promptly, we would like to ask for your company name, name, phone number, etc.
  • Our privacy policy is here

Inquiries by fax

contact address Call Center (Customer Service Center)
Fax No. 03-3956-8308
  • Please make it clear that your inquiry is addressed to the Call Center (Customer Product Consultation Center).

Inquiries via the Web

Please contact us using the inquiry form.

If you have any problems with temperature control,
 please feel free to contact us.

Membership
CHINO Web Membership Information

If you register as a CHINO Web member, you will be able to view the product's instruction manual.
If you wish, we will send you the latest information on CHINO products via email.

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